HYATT VIVID PLAYA DEL CARMEN ALL-INCLUSIVE ADULT ONLY RESORT | Stay downtown in Playa del Carmen

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Hotel Overview

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780

Hilton Playa Del Carmen, An All-Inclusive Adult Only Resort - Beachfront luxury with 14 restaurants, steps from Fifth Avenue

Located in Centro, steps from Fifth Avenue and the Caribbean shoreline. Features 14 restaurants serving Mexican, Asian, Mediterranean, and international cuisine. Includes a wellness spa with hydrotherapies, aromatics, and beauty salon services. Two outdoor pools, one Olympic-sized. Nightly entertainment and activities such as Zumba, salsa dance lessons, and beach volleyball. Business amenities include high-tech equipment and flexible event spaces. AAA Four-Diamond award recipient. Contactless arrival via Hilton Honors app.

Additional perks of the hotel

Temazcal stone steam bath with Mayan shaman-guided rituals

Swim-up bar and beachfront dining

24-hour lounge with pool table and snacks

Butler service for select suites

Rooftop tennis court and water sports including diving and windsurfing

Live music at La Mejorada bar

Rooms

All suites feature private balconies, LED TVs with satellite channels, complimentary Wi-Fi, and marble bathrooms with luxury amenities. Garden or ocean views available. Junior Suite Garden View includes a 55-inch HDTV and courtyard views. Junior Suite Swim-Up Oceanfront offers direct pool access and a semi-private pool. One-Bedroom Suite Oceanfront includes a living area, dining space, bar, and butler service. Select suites have double jetted tubs and rainfall showers.

Other conveniences

Fully-stocked premium mini-bar

BOSE sound system

Plush bathrobes and slippers

Turndown service

Pillow menu

Ironing facilities and air conditioning

Terrace or balcony with garden furniture

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Junior Suite Oceanfront 1 King Bed

Max:

2 persons

660 sq. feet

Bed options:

1 King-size bed

Bathtub

Air conditioning

room details

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Junior Suite 2 Queen Beds

Max:

4 persons

660 sq. feet

Bed options:

2 Double beds

Bathtub

Air conditioning

room details

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Junior Suite Swim-Up 2 Queen Beds

Max:

4 persons

660 sq. feet

Bed options:

2 Double beds

Sea view

Bathtub

Air conditioning

room details

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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre

Playa del Carmen2300 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.2 mi

Cancun (CUN) 34.9 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Tennis court
Golf course
Billiard tables
Yoga class
Sports trainer
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Toys

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Hotel Location

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780

Map view

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780

City landmarks

Landmark

Quinta Avenida

2300 ft

Landmark

Los Fundadores Park

4400 ft

Museum

3D Museum of Wonders

2900 ft

Museum

Museo Frida Kahlo Playa Del Carmen

2600 ft

Beach

Mamita's Beach Club

2600 ft

Night club

Coco Bongo

2200 ft

Landmark

Gaston Charo Art Gallery Playa del Carmen

2300 ft

Landmark

Sun Jaguar

2800 ft

Gallery

Tierra Huichol

2600 ft

Landmark

La 5ta Hacienda

2700 ft

Landmark

Galeria de Arte 5ta Avenida

3000 ft

Landmark

La Sirena's Fine Mexican Handcrafts

3500 ft

Church

Nuestra Senora del Carmen Catholic Church

1.2 mi

Landmark

Galeria Lamanai

3900 ft

Casino

Grand Riviera Casino

2300 ft

Gallery

Riviera Art Gallery

4600 ft

Beach

Playa Mamitas

2100 ft

Store

ME Dive Center

2700 ft

Nearby

Mall

Quinta Alegria Shopping Mall

1100 ft

Beach

Kool Beach Club

2000 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

900 ft

Beach

Playacar

1100 ft

Gallery

La Galeria de Playa Art Gallery

1200 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1200 ft

Aquarium

Aquarium Beach

1600 ft

Shopping Area

Plaza Las Americas

1100 ft

Night club

Mandala Playa del Carmen

1700 ft

Shopping Area

Plaza Calle Corazon

1800 ft

Night club

Blue Parrot

1900 ft

Restaurants

Senor Frog's Playa del Carmen

600 ft

Calle Quinta Avenida Calle 22 Norte

Asiana Restaurant

600 ft

1 Avenida Nte 261

Chef's Plate

1000 ft

Constituyentes Avenue #2 The Royal Playa del Carmen

Maria Maria

1000 ft

Centro

Asiana

700 ft

Avenida Constituyentes 1

La Finisima Caguameria de Esquina

400 ft

Avenida D Norte 1 Corner of Calle 20

Fresco Habito

400 ft

1ra Avenida Between Constituyentes & Calle 20

La Fisheria

700 ft

5th Avenue Between 20 and 22

Viaggio

700 ft

Avenida Constituyentes # 1 Panama Jack Resort

Guest Reviews & Ratings

What Guests Are Saying?

90%

loved it & would return

clean

friendly staff

noisy street

limited dining options

9.0/10

Perfect

Rooms

7.4

Location

7.9

Service

8.8

Dining

7.6

4.5/5 based on 22609 reviews

#43 of 329 hotels in Playa del Carmen based on Tripadvisor

Thomas

United States, April 2024

6.6/10

I had a mixed experience at this hotel. While the room was standard and not relaxing due to noise from construction starting in February 2019, the service was friendly and enjoyable. The location was convenient for exploring the town, even though it wasn't the nicest area. The dining experience had a good variety of choices but lacked clear restaurant schedules. The facilities were decent overall.

Rooms

5.0

My room was not relaxing and quite noisy due to ongoing construction, and it didn't offer an ocean view, just a view of the pool.

Service

8.0

The service was friendly and pleasant overall, with staff who had us laughing and dancing during our stay.

Location

7.0

The location was not the nicest, but it was great for exploring town and convenient to 5th Avenue.

Dining

7.0

The dining experience was good with plenty of choices, but it lacked clear information on restaurant schedules.

Facilities

6.0

The facilities were decent without any standout features.

Clive

United Kingdom, March 2024

8.6/10

The hotel had a beautiful room with a very comfy bed, complete with all necessary amenities like bathrobes, iron, and a well-stocked mini bar. It was a bit louder at times due to outside noise and occasional music, but we still enjoyed our stay overall.

Rooms

8.0

The room was beautiful, and we appreciated the Mexican decor. It was very clean and well-equipped with everything we needed.

Service

9.0

The staff went above and beyond to ensure our needs were met. They greeted us warmly every day and provided exceptional service.

Location

9.0

The hotel's location was ideal, allowing easy access to the main shopping strip and within walking distance to various attractions.

Dining

8.0

The dining experience was delightful, with a variety of dishes to choose from and friendly staff. We especially enjoyed the restaurants offering great food.

Facilities

9.0

The hotel facilities were top-notch and enhanced our overall stay. Everything was well-maintained and convenient to use.

Anthony

United States, February 2024

8.4/10

My stay at the hotel was absolutely incredible. The rooms were out of this world with a king bed, a flat screen TV, a two-person hot tub, and a walkout balcony with a hammock. The service was super courteous, and the staff were very lovely people. The location was great for exploring the local shops, and the dining experience, especially breakfast and lunch, was top-notch. However, the street-facing room could get noisy at times due to excursion buses. Overall, a wonderful experience.

Rooms

9.0

The rooms were immaculate, exactly what you hope for in a property like this.

Service

9.0

The service was super courteous and the staff were friendly and very helpful.

Location

8.0

The location was great if you wanted to explore the local shops, but could get a bit loud with resort activities and music.

Dining

7.0

The dining experience was least interesting for me, but breakfast and lunch were fantastic.

Facilities

9.0

The hotel facilities were top-notch.

clean

noisy street

John

United Kingdom, December 2023

8.2/10

The hotel offers nice rooms and exceptional service, with a superb location close to the lively 5th Avenue. The dining experience is varied and good, but there are some loud music events throughout the day. Overall, the hotel provides a great value for money stay.

Rooms

7.0

The rooms were nice, although noise persisted till early morning hours.

Service

9.0

The service was exceptional, with staff remembering names and providing superb entertainment.

Location

9.0

The location is superb, very close to 5th Avenue with a beautiful beach nearby.

Dining

8.0

The dining options were good with excellent choices, although music events could be loud.

Facilities

8.0

The hotel provides a lively and enjoyable atmosphere with great amenities.

Bob

United States, October 2023

7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms lacked basic amenities expected from a 5-star hotel, and the noise from the city at night was bothersome, but the hotel's location, right by 5th Ave, was convenient for shopping and entertainment. The staff were incredibly friendly and accommodating, making the service top-notch. The dining experience was great with delicious food, though limited dining options outside. The facilities, including a small pool, were decent overall.

Rooms

5.0

The room was missing basic amenities like a coffee maker, robes, and slippers, which was disappointing for a 5-star property.

Service

9.0

The staff here are some of the friendliest and most accommodating I've encountered, ensuring a pleasant stay.

Location

7.0

The hotel's location by 5th Ave was convenient for shopping and entertainment, though the noise from the city outside was disruptive at night.

Dining

8.0

The dining experience was enjoyable with flavorful food and great service, but the restriction on eating outside was a downside.

Facilities

6.0

The hotel offered basic facilities, including a small pool, but nothing extraordinary.

Phil

United Kingdom, August 2023

9.6/10

My stay at this hotel was absolutely incredible. The rooms were impeccable, equipped with everything you could possibly need, including bathrobes, drinks, and snacks in the mini-bar. I particularly loved the huge soaking jet tub and the 55-inch TV. The balcony with a hammock was an excellent touch for enjoying daily naps by the water. The housekeeping staff was exceptional, making sure everything inside my room was perfect to the last detail.

Rooms

10.0

The rooms were very clean and provided a luxurious experience.

Service

10.0

The service at this hotel was outstanding. They went above and beyond to ensure my comfort and satisfaction. From compensating for any mix-ups to accommodating dietary needs, the staff was top-notch.

Location

9.0

The hotel's location was perfect for exploring the vibrant town day or night, with easy access to shopping, restaurants, and bars. The proximity to the clean beach and various stores made it very convenient.

Dining

9.0

The dining experience exceeded my expectations. The variety of options, including a fresh omelette station, catered to all tastes and dietary needs. The quality of the food was superb.

Facilities

10.0

The hotel's facilities were top-notch, providing everything needed for a luxurious and comfortable stay.

George

United Kingdom, July 2023

7.4/10

The hotel had nice amenities like bathroom slippers and good towels, but the room was small, dimly lit, and had water on the ground. The service was top-notch, with staff always going the extra mile. The location was convenient for walks but noisy during the day. The dining experience was decent, but the upgraded buffet can be pricey. Overall, a mix of positives and negatives for this hotel.

Rooms

7.0

The room had nice amenities like bathroom slippers and good towels, but it was small, dimly lit, and had a constant inch of water on the ground.

Service

9.0

The staff was very accommodating, always commenting on how beautiful the hotel was and going out of their way to make our vacation flawless.

Location

6.0

The location was convenient for walks but noisy during the day.

Dining

8.0

The dining was pretty good, although the upgraded buffet can be expensive at $90 per person.

Facilities

7.0

The facilities were basic but functional.

Alf

United Kingdom, July 2023

7.4/10

The hotel provided us with an amazing experience during our stay. The rooms were truly awesome and filled with romantic decor; our proposal here made it even more special. The amenities like cloth bathroom slippers, good towels, and cozy bedding were top-notch. However, the room faced the small pool, and the city noise at night was quite loud.

Rooms

8.0

The rooms were decorated very romantic because I proposed to my now fiance, making our 10-day stay truly exceptional. The amenities provided, including cloth bathroom slippers, good towels, and comfortable bedding, were great.

Service

7.0

The service was always very friendly and helpful throughout our stay. Unfortunately, there was an incident of staff interrupting us during a couple's massage session, which was quite unfortunate.

Location

8.0

The location was great for those who enjoy shopping and being in a lively area. It was adjacent to Cozumel ferry piers and a bustling street, offering a mix of beach traffic and city vibes.

Dining

6.0

The dining experience had its downsides, as there were inconsistencies in restaurant schedules, requiring guests to get a paper schedule each week. However, Pelicanos offered satisfactory meals for breakfast and lunch.

Facilities

8.0

The facilities of the hotel were well-maintained and offered everything we needed for a comfortable stay. The pool area was pleasant and inviting.

romantic decor

city noise