HYATT VIVID PLAYA DEL CARMEN ALL-INCLUSIVE ADULT ONLY RESORT, Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Constituyentes No 2, Playa del Carmen, 77780,
-
Steps from Playa del Carmen Beach
Great
8.5
8.9
/10
4.4
4.1
/5
Loved by Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort guests
Delicious food
Great drinks
Amazing entertainment
Excellent service
Beautiful grounds
Gorgeous room
"The rooms are lovely and each has a little cubby with interior and exterior door for room service so not dirty dishes outside rooms."
Joe G from United States
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"The location downtown felt part of Playa Del Carmen but also a world apart."
SCTraveler864 from United States
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"Perfect location - walking distance to shops, restaurants, and the ferry."
Rochelle
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5-star all-inclusive beachfront resort in Playa del Carmen
Amenities
Hilton Playa del Carmen offers fourteen restaurants and bars, ensuring diverse dining options. Guests can relax by the seaside Olympic-sized pool or unwind in the relaxation pool and in-pool hot tubs. A wellness spa provides treatments, hydrotherapies, and beauty services for a complete rejuvenation experience.
Rooms
Every accommodation at the hotel is a suite, featuring amenities like jetted tubs and furnished balconies or terraces. Select suites offer swim-up access to a semi-private pool or stunning oceanfront views. Butler service adds a personal touch, making every stay unique and enjoyable.
Location
The hotel is strategically located along the Caribbean coast of Mexico, adjacent to Fifth Avenue, known for its dining and nightlife. Guests can conveniently reach Cancun Airport, Tulum, and Cozumel within an hour. This prime location allows for easy access to local attractions and cultural experiences.
Wellness
The Innan Spa presents a selection of unique treatments, including massages with indigenous plant ingredients from Mexico. Guests can explore hydrotherapy options, featuring a journey through sauna, steam bath, and cold-plunge pools. The spa also offers couple rituals and a traditional Temazcal ceremony led by a Mayan shaman.
Dining
The hotel showcases a variety of cuisines, including Mediterranean specialties at Kalamata and Asian fusion at Asiana. Guests can savor authentic Mexican flavors at Rincón Mexicano, with stunning views of the Caribbean Sea. The inclusive dining experience accommodates diverse tastes and preferences, ensuring every meal is memorable.
Highlights
Location: Steps from Fifth Avenue
Rooms: Every accommodation is a suite
Dining: Fourteen restaurants and bars
Wellness: Innan Spa with unique treatments
Activities: Daily events including Zumba and dance lessons
Pool: Seaside and relaxation pools available
Must-do experiences
Savor authentic tacos al pastor at El Fogon, a local favorite.
Visit the Frida Kahlo Museum for a glimpse of her vibrant art.
Stroll the vibrant Playa del Carmen Quinta Avenida for shops and snacks.
Catch the sunset at the scenic Punta Esmeralda Beach, a hidden gem.
Explore the Mayan ruins at Tulum, just a short drive away.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Junior Suite 1 King bed
2 persons
61 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Oceanfront 1 King Bed
2 persons
61 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Junior Suite Swim-Up 2 Queen Beds
2 persons
61 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
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Room Rates & Availability Tracker
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
Facilities: Great
8.8/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Tennis court
Golf course
Billiard tables
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Toys
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Media
Flat-screen TV
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Dining Onsite
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort showcases a delightful array of culinary options, offering guests the chance to savor everything from authentic Mexican flavors to exquisite Asian dishes. Each restaurant invites you to immerse in vibrant tastes and thematic settings, ensuring meals are both enjoyable and memorable.
Asiana
Asian
Ambiance
Intimate and elegant with a focus on delicate flavors and artful presentations.
Key Offerings
Explore a medley of authentic Asian dishes crafted with precision, perfect for a chic dinner experience.
Reservation
Recommended
Dinner only; hours vary.
Rincon Mexicano
Mexican
Ambiance
Vibrant and colorful, celebrating the rich cultural heritage of Mexico.
Key Offerings
Relish traditional Mexican favorites that highlight regional recipes and bold spices, ideal for a festive evening.
Reservation
Recommended
Dinner only; hours vary.
Kalamata
Mediterranean
Ambiance
Inviting setting with a Mediterranean charm, perfect for an elegant evening out.
Key Offerings
Indulge in Mediterranean specialties with fresh ingredients and diverse flavors that reflect the sun-soaked shores of the region.
Reservation
Recommended
Dinner only; hours vary.
Maria Petrona
Mexican
Ambiance
Casual and welcoming, encouraging guests to relax and indulge in classic flavors.
Key Offerings
Experience the heart of Mexican cuisine, featuring a rotating menu of comforting dishes that celebrate authenticity.
Reservation
Not needed
Hours vary.
Chefs Plate
International
Ambiance
Sleek and sophisticated, designed for culinary exploration.
Key Offerings
Savor an innovative selection of global dishes, each presented with creativity and flair.
Reservation
Not needed
Hours vary.
Spice
International
Ambiance
Lively and dynamic, offering a casual yet vibrant dining experience.
Key Offerings
Enjoy all-day dining with an eclectic menu that invites guests to savor flavors from around the world at any time.
Reservation
Not needed
Breakfast, Lunch, Dinner; hours vary.
Pelicanos
Seafood
Ambiance
Relaxed beachside setting with scenic views, perfect for enjoying the coastal atmosphere.
Key Offerings
Delight in an array of fresh seafood options, showcasing the catch of the day alongside refreshing beverages.
Reservation
Recommended
Lunch, Dinner; hours vary.
Location
Constituyentes No 2, Playa del Carmen, 77780,
Explore Playa del Carmen
Explore Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
9-minute walk
Lively shopping and dining street known for boutiques and nightlife. Great for people-watching and enjoying local cuisine.
Los Fundadores Park
16-minute walk
Scenic waterfront park featuring a traditional Mayan pyramid, often hosting cultural performances and events, ideal for relaxation.
3D Museum of Wonders
11-minute walk
Interactive art museum with stunning 3D artworks for perfect photos. A fun experience for visitors of all ages.
Museo Frida Kahlo Playa Del Carmen
10-minute walk
Dedicated to the iconic artist Frida Kahlo, showcasing her life and works. Offers a glimpse into her colorful world.
Snorkeling at Mamita's Beach Club
13-minute walk
Snorkeling adventures with vibrant marine life. Rentals nearby; great for thrill-seekers wanting to explore underwater.
Yoga on the Beach
13-minute walk
Relaxing beach yoga sessions offered daily at Mamita's Beach Club. Great way to unwind with ocean views.
Asiana Restaurant
3-minute walk
Asian fusion cuisine in a trendy setting. Known for sushi rolls and vibrant cocktails; vegetarian options available.
Senor Frog's Playa del Carmen
2-minute walk
Casual dining spot with a fun atmosphere. Famous for lively music, colorful decor, and signature margaritas.
Maria's
3-minute walk
Authentic Mexican dishes with a contemporary twist. Signature tacos and fresh guacamole; vegetarian-friendly.
Coco Bongo
9-minute walk
Iconic nightlife venue famous for incredible shows and performances. Energizing atmosphere suitable for all ages.
La 5ta Hacienda
10-minute walk
Stylish venue offering lively nightlife. Enjoy dance music and themed parties in a vibrant setting.
Transportation Tips
City Centre
Playa del Carmen 8 min · 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 23 min · 1.2 mi
Cozumel (CZM) 53 min · 21.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
4
Number of rooms:
521
Former name
Royal Porto Real
Guest Reviews & Ratings
What Guests Are Saying?
Review score
Based on 2933 verified reviews
8.6 /10
Great
82 %
Recommend
Breakfast
9.9/10
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.8/10
Free WiFi
7.9/10
Location
9.3/10
Paid Wi-Fi
7.8/10
Staff
9.1/10
Value for money
8.3/10
Pros
Spacious suite
Excellent food
Friendly staff
Fun foam party
Pool facilities
Cons
Hot water issues
Inconvenient hours
Early bar closing
Guest reviews
based on 22609 reviews
4.5/5
based on 495 reviews
8.5/10
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Questions of the users
About Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort
What is the distance from Cancun Airport to the resort, and is there a shuttle service available for transfers?
22 January 2024
Transportation service is available for an additional fee, and the distance to Cancun Airport is approximately 80 kilometers, which takes around 50 minutes by car.
Can guests find local beer options at the resort, particularly has anyone asked about Corona Light?
14 February 2024
Corona Light is not available, but guests can enjoy alternatives such as Coors Light, Tecate, and Heineken Zero among others.
Are guests allowed to use inflatables, such as lilos, in the hotel pool?
12 March 2024
Yes, inflatable items like lilos are permitted in the pool areas for guest enjoyment.
Is the resort close to a beach area? What can visitors expect?
18 April 2024
Yes, Hilton Playa del Carmen features beautiful beachfront access along with breathtaking ocean views and white-sand beaches as part of its all-inclusive offerings.
If we arrive early, are there options to utilize the resort facilities before check-in time?
5 May 2024
Check-in starts at 15:00, but guests are welcome to enjoy all facilities and amenities while waiting for their rooms to be ready.
Does the resort provide 24-hour room service for guests?
28 June 2024
Yes, guests can take advantage of complimentary in-suite dining available 24 hours a day.
Is there a possibility of arranging airport shuttle service for arrivals? How should guests proceed?
1 July 2024
The resort can assist in arranging transportation; it's best to contact them directly for further details or to make arrangements.
What is the minimum age requirement for guests at this all-inclusive resort?
15 August 2024
Only guests aged 18 years and older are allowed to stay at this adults-only resort.
How are payments handled when booking a stay? Is it full payment at the time of reservation?
17 September 2024
When booking through third-party sites, payment details may vary; typically, charges may occur upon arrival at the resort.
Are service dogs permitted at the resort for guests traveling with them?
13 October 2024
Yes, registered service dogs are welcomed, provided that accompanying documentation is presented upon arrival.
What can guests expect regarding meals and drinks at this all-inclusive resort? Are all dining options included?
25 November 2024
All meals and drinks are included, with a variety of dining options available at numerous on-site restaurants, although some items may come with an additional charge.
Which rooms at the resort are accessible for guests with mobility difficulties?
10 December 2024
Three garden-view accessible rooms are available, featuring roll-in showers and various amenities to enhance comfort across the resort.
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