Hyatt Vivid Playa del Carmen | Adults-Only All-Inclusive

Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort Exterior photo

Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort Interior photo

Key details

Hotel Overview

Constituyentes No 2, Playa del Carmen, 77780

Steps from Playa del Carmen Beach

Great

8.6

8.9

/10

4.4

4.1

Loved by Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort guests

Delicious food

Great drinks

Amazing entertainment

Excellent service

Beautiful grounds

Gorgeous room

"The rooms are lovely and each has a little cubby with interior and exterior door for room service so not dirty dishes outside rooms."

Joe G from United States

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"The location downtown felt part of Playa Del Carmen but also a world apart."

SCTraveler864 from United States

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"Perfect location - walking distance to shops, restaurants, and the ferry."

Rochelle

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5-star all-inclusive beachfront resort in Playa del Carmen

Amenities

Hilton Playa del Carmen offers fourteen restaurants and bars, ensuring diverse dining options. Guests can relax by the seaside Olympic-sized pool or unwind in the relaxation pool and in-pool hot tubs. A wellness spa provides treatments, hydrotherapies, and beauty services for a complete rejuvenation experience.

Rooms

Every accommodation at the hotel is a suite, featuring amenities like jetted tubs and furnished balconies or terraces. Select suites offer swim-up access to a semi-private pool or stunning oceanfront views. Butler service adds a personal touch, making every stay unique and enjoyable.

Location

The hotel is strategically located along the Caribbean coast of Mexico, adjacent to Fifth Avenue, known for its dining and nightlife. Guests can conveniently reach Cancun Airport, Tulum, and Cozumel within an hour. This prime location allows for easy access to local attractions and cultural experiences.

Wellness

The Innan Spa presents a selection of unique treatments, including massages with indigenous plant ingredients from Mexico. Guests can explore hydrotherapy options, featuring a journey through sauna, steam bath, and cold-plunge pools. The spa also offers couple rituals and a traditional Temazcal ceremony led by a Mayan shaman.

Dining

The hotel showcases a variety of cuisines, including Mediterranean specialties at Kalamata and Asian fusion at Asiana. Guests can savor authentic Mexican flavors at Rincón Mexicano, with stunning views of the Caribbean Sea. The inclusive dining experience accommodates diverse tastes and preferences, ensuring every meal is memorable.

Highlights

Location: Steps from Fifth Avenue

Rooms: Every accommodation is a suite

Dining: Fourteen restaurants and bars

Wellness: Innan Spa with unique treatments

Activities: Daily events including Zumba and dance lessons

Pool: Seaside and relaxation pools available

Must-do experiences

Savor authentic tacos al pastor at El Fogon, a local favorite.
Visit the Frida Kahlo Museum for a glimpse of her vibrant art.
Stroll the vibrant Playa del Carmen Quinta Avenida for shops and snacks.
Catch the sunset at the scenic Punta Esmeralda Beach, a hidden gem.
Explore the Mayan ruins at Tulum, just a short drive away.

Location: Perfect

9.4/10Review score

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How it felt to stay here

Perfect for Finding Friends

“From day one we felt very comfortable and accepted, the staff were amazing and made us feel like royalty.”

Cameron from United KingdomMay 2024

Shine on Socials

“The rooms are lovely and each has a little cubby with interior and exterior door for room service so not dirty dishes outside rooms to spoil the cleanliness.”

Joe GMay 2025

Party All Day Long

“We had an amazing time at the pool parties and even rented a cabana one day.”

Chris from United StatesOctober 2024

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Junior Suite 1 King bed
2 persons
660 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Oceanfront 1 King Bed
2 persons
660 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Junior Suite Swim-Up 2 Queen Beds
2 persons
660 sq. feet
2 Double beds
Air conditioning
Bathtub
room details

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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Tennis court
Golf course
Billiard tables
Yoga class
Sports trainer
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

All inclusive
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Toys

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Dining Onsite

Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort showcases a delightful array of culinary options, offering guests the chance to savor everything from authentic Mexican flavors to exquisite Asian dishes. Each restaurant invites you to immerse in vibrant tastes and thematic settings, ensuring meals are both enjoyable and memorable.

Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort Restaurant photo

Asiana

Asian

Ambiance

Intimate and elegant with a focus on delicate flavors and artful presentations.

Key Offerings

Explore a medley of authentic Asian dishes crafted with precision, perfect for a chic dinner experience.

Reservation

Recommended

Dinner only; hours vary.

Rincon Mexicano

Mexican

Ambiance

Vibrant and colorful, celebrating the rich cultural heritage of Mexico.

Key Offerings

Relish traditional Mexican favorites that highlight regional recipes and bold spices, ideal for a festive evening.

Reservation

Recommended

Dinner only; hours vary.

Kalamata

Mediterranean

Ambiance

Inviting setting with a Mediterranean charm, perfect for an elegant evening out.

Key Offerings

Indulge in Mediterranean specialties with fresh ingredients and diverse flavors that reflect the sun-soaked shores of the region.

Reservation

Recommended

Dinner only; hours vary.

Maria Petrona

Mexican

Ambiance

Casual and welcoming, encouraging guests to relax and indulge in classic flavors.

Key Offerings

Experience the heart of Mexican cuisine, featuring a rotating menu of comforting dishes that celebrate authenticity.

Reservation

Not needed

Hours vary.

Chefs Plate

International

Ambiance

Sleek and sophisticated, designed for culinary exploration.

Key Offerings

Savor an innovative selection of global dishes, each presented with creativity and flair.

Reservation

Not needed

Hours vary.

Location

Constituyentes No 2, Playa del Carmen, 77780

Map view

City landmarks

Landmark

Quinta Avenida

2300 ft

Landmark

Los Fundadores Park

4400 ft

Museum

3D Museum of Wonders

2900 ft

Museum

Museo Frida Kahlo Playa Del Carmen

2600 ft

Beach

Mamita's Beach Club

2600 ft

Night club

Coco Bongo

2200 ft

Landmark

Gaston Charo Art Gallery Playa del Carmen

2200 ft

Landmark

Sun Jaguar

2800 ft

Gallery

Tierra Huichol

2600 ft

Landmark

La 5ta Hacienda

2800 ft

Landmark

Galeria de Arte 5ta Avenida

3000 ft

Landmark

La Sirena's Fine Mexican Handcrafts

3500 ft

Church

Nuestra Senora del Carmen Catholic Church

1.2 mi

Landmark

Galeria Lamanai

3900 ft

Casino

Grand Riviera Casino

2300 ft

Gallery

Riviera Art Gallery

4600 ft

Beach

Playa Mamitas

2100 ft

Store

ME Dive Center

2700 ft

Nearby

Mall

Quinta Alegria Shopping Mall

1100 ft

Beach

Kool Beach Club

2000 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

900 ft

Beach

Playacar

1100 ft

Gallery

La Galeria de Playa Art Gallery

1200 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1200 ft

Aquarium

Aquarium Beach

1600 ft

Shopping Area

Plaza Las Americas

1100 ft

Night club

Mandala Playa del Carmen

1700 ft

Shopping Area

Plaza Calle Corazon

1800 ft

Night club

Blue Parrot

1900 ft

Restaurants

Asiana Restaurant

600 ft

1 Avenida Nte 261

Senor Frog's Playa del Carmen

600 ft

Calle Quinta Avenida Calle 22 Norte

Maria's

800 ft

Avenida Constituyentes 1 Gran Porto Resort

Asiana

700 ft

Avenida Constituyentes 1

Los Aguachiles Calle 34

800 ft

Avenue 25 Calle 34

La Finisima Caguameria de Esquina

400 ft

Avenida D Norte 1 Corner of Calle 20

Fresco Habito

400 ft

1ra Avenida Between Constituyentes & Calle 20

La Fisheria

700 ft

5th Avenue Between 20 and 22

Viaggio

700 ft

Avenida Constituyentes # 1 Panama Jack Resort

Explore Playa del Carmen

Explore Playa Del Carmen

Quinta Avenida

9-minute walk

Lively shopping and dining street known for boutiques and nightlife. Great for people-watching and enjoying local cuisine.

Los Fundadores Park

16-minute walk

Scenic waterfront park featuring a traditional Mayan pyramid, often hosting cultural performances and events, ideal for relaxation.

3D Museum of Wonders

11-minute walk

Interactive art museum with stunning 3D artworks for perfect photos. A fun experience for visitors of all ages.

Museo Frida Kahlo Playa Del Carmen

10-minute walk

Dedicated to the iconic artist Frida Kahlo, showcasing her life and works. Offers a glimpse into her colorful world.

Snorkeling at Mamita's Beach Club

13-minute walk

Snorkeling adventures with vibrant marine life. Rentals nearby; great for thrill-seekers wanting to explore underwater.

Yoga on the Beach

13-minute walk

Relaxing beach yoga sessions offered daily at Mamita's Beach Club. Great way to unwind with ocean views.

Asiana Restaurant

3-minute walk

Asian fusion cuisine in a trendy setting. Known for sushi rolls and vibrant cocktails; vegetarian options available.

Senor Frog's Playa del Carmen

2-minute walk

Casual dining spot with a fun atmosphere. Famous for lively music, colorful decor, and signature margaritas.

Maria's

3-minute walk

Authentic Mexican dishes with a contemporary twist. Signature tacos and fresh guacamole; vegetarian-friendly.

Coco Bongo

9-minute walk

Iconic nightlife venue famous for incredible shows and performances. Energizing atmosphere suitable for all ages.

La 5ta Hacienda

10-minute walk

Stylish venue offering lively nightlife. Enjoy dance music and themed parties in a vibrant setting.

Transportation Tips

City Centre
Playa del Carmen 8 min · 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 23 min · 1.2 mi
Cozumel (CZM) 53 min · 21.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in public areas for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2011

Number of floors:

Number of rooms:

521

Former name

Royal Porto Real

Guest Reviews & Ratings

What Guests Are Saying?

Cleanliness

9.1/10

Comfort

9.0/10

Facilities

9.0/10

Free Wi-Fi

9.4/10

Location

9.4/10

Staff

9.1/10

Value for money

8.5/10

Pros

Spacious suite

Excellent food

Friendly staff

Fun foam party

Pool facilities

Cons

Hot water issues

Inconvenient hours

Early bar closing

based on 22609 reviews

4.5/5

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Questions of the users

About Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort

What is the distance from Cancun Airport to the resort, and is there a shuttle service available for transfers?

22 January 2024

Transportation service is available for an additional fee, and the distance to Cancun Airport is approximately 80 kilometers, which takes around 50 minutes by car.

Can guests find local beer options at the resort, particularly has anyone asked about Corona Light?

14 February 2024

Corona Light is not available, but guests can enjoy alternatives such as Coors Light, Tecate, and Heineken Zero among others.

Are guests allowed to use inflatables, such as lilos, in the hotel pool?

12 March 2024

Yes, inflatable items like lilos are permitted in the pool areas for guest enjoyment.

Is the resort close to a beach area? What can visitors expect?

18 April 2024

Yes, Hilton Playa del Carmen features beautiful beachfront access along with breathtaking ocean views and white-sand beaches as part of its all-inclusive offerings.

If we arrive early, are there options to utilize the resort facilities before check-in time?

5 May 2024

Check-in starts at 15:00, but guests are welcome to enjoy all facilities and amenities while waiting for their rooms to be ready.

Does the resort provide 24-hour room service for guests?

28 June 2024

Yes, guests can take advantage of complimentary in-suite dining available 24 hours a day.

Is there a possibility of arranging airport shuttle service for arrivals? How should guests proceed?

1 July 2024

The resort can assist in arranging transportation; it's best to contact them directly for further details or to make arrangements.

What is the minimum age requirement for guests at this all-inclusive resort?

15 August 2024

Only guests aged 18 years and older are allowed to stay at this adults-only resort.

How are payments handled when booking a stay? Is it full payment at the time of reservation?

17 September 2024

When booking through third-party sites, payment details may vary; typically, charges may occur upon arrival at the resort.

Are service dogs permitted at the resort for guests traveling with them?

13 October 2024

Yes, registered service dogs are welcomed, provided that accompanying documentation is presented upon arrival.

What can guests expect regarding meals and drinks at this all-inclusive resort? Are all dining options included?

25 November 2024

All meals and drinks are included, with a variety of dining options available at numerous on-site restaurants, although some items may come with an additional charge.

Which rooms at the resort are accessible for guests with mobility difficulties?

10 December 2024

Three garden-view accessible rooms are available, featuring roll-in showers and various amenities to enhance comfort across the resort.